Legal
Refund Policy
Revy is a service of French California Home, LLC. Last updated June 2, 2026.
When you buy a Revy design plan, you are paying for custom digital work: moodboards, renderings, decision notes, and a Source List created for your space. This policy explains what that means for your payment, and what happens if something goes wrong. It is part of our Terms of Service.
After you pay
Because designs are custom digital deliverables created specifically for you and made available after all required project and bathroom details are submitted, payments are final once your purchase is complete. We are not able to offer a refund simply because you change your mind, change your project, or decide not to proceed with a renovation.
If something goes wrong
We want you to receive what you paid for. If the Service fails to deliver your designs, or delivers something materially broken or incomplete due to a technical problem on our side, contact us and we will put it right, which normally means regenerating the affected work at no charge. This is in addition to any rights you may have under applicable law.
Products you buy from retailers
Revy does not sell the products on your Source List. Those are sold by third-party retailers and manufacturers. We cannot refund a product purchase, accept a return, or honor a product warranty. Returns, refunds, restocking fees, and warranties for products are handled by the retailer or manufacturer you bought from, under their terms.
Contact
Questions about this policy, or a billing concern of any kind, can go to hello@studiorevy.com. Email from the address on your account with your project name and what happened. If you have a billing concern, please contact us before opening a dispute with your bank or card issuer, so we can help directly. French California Home, LLC, FrenchCaliforniaHome, 8605 Santa Monica Blvd, PMB 816763, West Hollywood, CA 90069-4109.